Last Updated: May 8, 2024

1. Introduction

Welcome to Cosmic Enclave ("we", "us", or "our"). These terms and conditions govern your use of our website www.cosmicenclave.com (the "Website") and the purchase of products and services from us. By accessing or using our website, you agree to comply with these terms and conditions.

2. Scope of Services

We operate an online platform that offers gemstones for healing and wellness. Our products are intended for personal use and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. We reserve the right to modify or discontinue any product or service offered on our website without prior notice.

3. Product Information

We make every effort to accurately display the colours, descriptions, and specifications of our products on the Website. However, we do not guarantee that the information provided is complete, accurate, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

4. Ordering and Payment

To place an order, you must provide accurate and complete information, including your name, email address, billing address, and payment details. By submitting an order, you authorize us to process your payment and fulfill your order. All orders are subject to availability, and we reserve the right to refuse or cancel any order at our discretion.

5. Shipping and Delivery

We strive to process and ship orders promptly, but delivery times may vary depending on your location and shipping method. We are not responsible for any delays or errors caused by third-party shipping carriers. Risk of loss and title for products purchased from us pass to you upon delivery of the items to the carrier.

6. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may return the item within 7 days of receipt for a refund or exchange, subject to our return policy. Please review our return policy on the Website for more information on eligibility, conditions, and procedures for returns and refunds.

7. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of Cosmic Enclave or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

8. Limitation of Liability

In no event shall Cosmic Enclave, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or the purchase of products or services from us. Our total liability to you for any claim arising out of or related to these terms and conditions or your use of the Website shall not exceed the amount paid by you for the products or services in question.

9. Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or related to these terms and conditions or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Ambala, Haryana.

10. Contact Us

If you have any questions, concerns, or requests regarding these terms and conditions or our services, please contact us at:

Cosmic Enclave 3680, Axis Bank, Bengalli Mohalla, Ambala Cantt, Haryana, 133001

Email: help@cosmicenclave.com

By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any provision of these terms and conditions, you may not use our website or purchase products or services from us. We reserve the right to update or modify these terms and conditions at any time without prior notice. Please review these terms and conditions periodically for any changes.